KitchenAid KWED5000HW 7.0 cu. ft. Electric Dryer with Wrinkle Shield Option F28 Error Fix: Moisture Sensor Circuit Failure

The moisture sensor circuit is open or shorted. The sensor bars (two metal strips inside the drum) detect dryness by measuring electrical conductivity. Fabric softener sheets leave a coating that causes inaccurate readings. Clean sensor bars with fine sandpaper or rubbing alcohol. If cleaning does not fix the code, check wiring and replace sensor.

Medium severity2 fixes available

Quick Answer

Error F28 on the KitchenAid KWED5000HW 7.0 cu. ft. Electric Dryer with Wrinkle Shield Option means: Moisture Sensor Circuit Failure. The top-ranked community fix is “Test Wiring and Replace Moisture Sensor Assembly” (medium difficulty, ~60 min, DIY cost: $10-$20). 2 community-ranked fixes available below.

Published February 2026 · 2 fixes · dryer

Content is based on manufacturer service documentation, community repair experience, and OEM technical bulletins. Always verify with your owner's manual.Learn about our editorial standards.

When to Call a Professional

While many dryer repairs can be done safely at home, consider hiring a qualified technician if:

The repair involves electrical wiring, gas lines, or refrigerant
You've tried the top-ranked fix and the error persists
You smell gas, see sparking, or notice water leaking
The repair requires specialized tools you don't have
Your appliance is still under manufacturer warranty

Average professional repair cost for this issue: $150-$220.

Other KitchenAid KWED5000HW 7.0 cu. ft. Electric Dryer with Wrinkle Shield Option Error Codes

Airflow Restriction Warning

2 fixes

BURNING SMELL

Burning Smell During Operation

2 fixes

F01

Main Control Board EEPROM Error

2 fixes

F02

Keypad / User Interface Error

2 fixes

F22

Exhaust Thermistor Open/Shorted

2 fixes

F23

Exhaust Thermistor Out of Range

2 fixes

F25

Drive Motor Circuit Fault

2 fixes

F26

Drive Motor Failure — Not Starting

2 fixes

People Also Ask About KitchenAid KWED5000HW 7.0 cu. ft. Electric Dryer with Wrinkle Shield Option Error F28

What does error code F28 mean on a KitchenAid KWED5000HW 7.0 cu. ft. Electric Dryer with Wrinkle Shield Option?

Error code F28 on the KitchenAid KWED5000HW 7.0 cu. ft. Electric Dryer with Wrinkle Shield Option means: Moisture Sensor Circuit Failure. The moisture sensor circuit is open or shorted. The sensor bars (two metal strips inside the drum) detect dryness by measuring electrical conductivity. Fabric softener sheets leave a coating that causes inaccurate readings. Clean sensor bars with fine sandpaper or rubbing alcohol. If cleaning does not fix the code, check wiring and replace sensor.

How do I fix error code F28 on my KitchenAid KWED5000HW 7.0 cu. ft. Electric Dryer with Wrinkle Shield Option?

The most successful fix is "Test Wiring and Replace Moisture Sensor Assembly" (medium difficulty, ~60 minutes). Estimated DIY cost: $10-$20. HomeMD has 2 community-ranked fixes for this error.

Is error code F28 on a KitchenAid KWED5000HW 7.0 cu. ft. Electric Dryer with Wrinkle Shield Option serious?

This error is rated medium severity. It should be addressed soon, but your appliance may still function in a limited capacity.

Can I fix KitchenAid KWED5000HW 7.0 cu. ft. Electric Dryer with Wrinkle Shield Option error F28 myself?

Yes — the top-ranked community fix ("Test Wiring and Replace Moisture Sensor Assembly") is rated medium difficulty and takes about 60 minutes. Tools needed: Phillips screwdriver, Multimeter, Flashlight.

How much does it cost to repair KitchenAid KWED5000HW 7.0 cu. ft. Electric Dryer with Wrinkle Shield Option error F28?

DIY cost: $10-$20. Professional repair typically costs $150-$220. Many homeowners save money by trying the top-ranked community fix first.

What other error codes does the KitchenAid KWED5000HW 7.0 cu. ft. Electric Dryer with Wrinkle Shield Option have?

The KitchenAid KWED5000HW 7.0 cu. ft. Electric Dryer with Wrinkle Shield Option has 8 other known error codes, including: AF (Airflow Restriction Warning), BURNING SMELL (Burning Smell During Operation), F01 (Main Control Board EEPROM Error), F02 (Keypad / User Interface Error), F22 (Exhaust Thermistor Open/Shorted), and 3 more.

What other error codes does the KitchenAid KWED5000HW 7.0 cu. ft. Electric Dryer with Wrinkle Shield Option have?

The KitchenAid KWED5000HW 7.0 cu. ft. Electric Dryer with Wrinkle Shield Option has 8 other known error codes:

AF — Airflow Restriction Warning (2 fixes)
BURNING SMELL — Burning Smell During Operation (2 fixes)
F01 — Main Control Board EEPROM Error (2 fixes)
F02 — Keypad / User Interface Error (2 fixes)
F22 — Exhaust Thermistor Open/Shorted (2 fixes)
F23 — Exhaust Thermistor Out of Range (2 fixes)
F25 — Drive Motor Circuit Fault (2 fixes)
F26 — Drive Motor Failure — Not Starting (2 fixes)

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