SENSOR OPEN
Jandy · AquaLink RS / iAquaLink WiFi-Enabled Pool & Spa Automation Controller with Mobile App Control
The pool or spa water temperature sensor is disconnected or the wire is broken — the controller cannot read water temperature which prevents the heater from operating in automatic mode; the sensor is a thermistor (temperature-dependent resistor) typically installed in a sensor well on the pool plumbing; check the sensor wire connections at the AquaLink controller panel; test sensor resistance with a multimeter (should read approximately 10K ohms at 77°F/25°C); if the resistance is infinite (open circuit), the sensor or wire needs replacement; also check for water in the conduit that may have corroded the wire
Error SENSOR OPEN on the Jandy AquaLink RS / iAquaLink WiFi-Enabled Pool & Spa Automation Controller with Mobile App Control means: Temperature Sensor Circuit Open. The top-ranked community fix is “Test and Replace Temperature Sensor Thermistor” (medium difficulty, ~45 min, DIY cost: $15-$25). 2 community-ranked fixes available below.
Published February 2026 · 2 fixes · pool controller
Content is based on manufacturer service documentation, community repair experience, and OEM technical bulletins. Always verify with your owner's manual.Learn about our editorial standards.
While many pool controller repairs can be done safely at home, consider hiring a qualified technician if:
Average professional repair cost for this issue: $120-$180.
General System Fault
Communication Error — RS-485 Bus Failure
Freeze Protection Mode Active
Heater Cooldown Cycle Active
High Current Draw on Monitored Circuit
Salt Level Above Maximum
Salt Level Below Minimum
iAquaLink WiFi Connectivity Loss
The Jandy AquaLink RS / iAquaLink WiFi-Enabled Pool & Spa Automation Controller with Mobile App Control has 8 other known error codes:
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