AUX-HEAT
Honeywell · TH4210U2002 PRO 4000 5-2 Day Programmable Thermostat
The thermostat has activated the auxiliary heat strips because the heat pump alone cannot keep up with heating demand — this is normal in very cold weather but increases energy costs significantly; if Aux Heat runs constantly even in moderate weather, the heat pump may have low refrigerant, a failed compressor, or a frozen outdoor unit
Error AUX-HEAT on the Honeywell TH4210U2002 PRO 4000 5-2 Day Programmable Thermostat means: "Aux Heat" Displayed. The top-ranked community fix is “Inspect and Service Heat Pump Components to Fix Constant Aux Heat” (hard difficulty, ~90 min, DIY cost: $15-$30). 2 community-ranked fixes available below.
Published February 2026 · 2 fixes · thermostat
Content is based on manufacturer service documentation, community repair experience, and OEM technical bulletins. Always verify with your owner's manual.Learn about our editorial standards.
While many thermostat repairs can be done safely at home, consider hiring a qualified technician if:
Average professional repair cost for this issue: $250-$400.
thermostat · 2 fixes
thermostat · 2 fixes
thermostat · 2 fixes
thermostat · 2 fixes
thermostat · 2 fixes
thermostat · 2 fixes
thermostat · 2 fixes
Thermostat Shows Offline in App
Blank/Dead Display — No Power
HVAC Control Board Fuse Blown
"Cool On" Flashing on Display
"Em Heat" or Emergency Heat Mode
"Err" Displayed on Screen
Fan Running Constantly
"Filter" Reminder Displayed
The Honeywell TH4210U2002 PRO 4000 5-2 Day Programmable Thermostat has 8 other known error codes:
Error code AUX-HEAT also appears on 7 other Honeywell models:
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