BLACK-SCREEN
Hisense · U7H 55" 4K QLED Smart TV with Quantum Dot and Dolby Vision
TV produces audio but the screen remains black or very dim, typically caused by backlight failure, a defective LED driver board, or a T-CON board malfunction
Error BLACK-SCREEN on the Hisense U7H 55" 4K QLED Smart TV with Quantum Dot and Dolby Vision means: Black Screen With Sound. The top-ranked community fix is “Replace the LED Driver or T-CON Board” (medium difficulty, ~75 min, DIY cost: $10-$25). 2 community-ranked fixes available below.
Published February 2026 · 2 fixes · tv
Content is based on manufacturer service documentation, community repair experience, and OEM technical bulletins. Always verify with your owner's manual.Learn about our editorial standards.
While many tv repairs can be done safely at home, consider hiring a qualified technician if:
Average professional repair cost for this issue: $180-$280.
tv · 2 fixes
tv · 2 fixes
tv · 2 fixes
tv · 2 fixes
tv · 2 fixes
tv · 2 fixes
TV Turns Off By Itself
Backlight Bleeding or Clouding
Power LED Blinks But No Picture
Image Retention or Burn-In
Incorrect Colors or Banding
Dead or Stuck Pixels
Dolby Vision or Atmos Not Working
Firmware Update Failure
The Hisense U7H 55" 4K QLED Smart TV with Quantum Dot and Dolby Vision has 8 other known error codes:
Error code BLACK-SCREEN also appears on 6 other Hisense models:
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