👕Washer

E20

GE Profile · PTW900BPTRS Smart Washer

GE Profile PTW900BPTRS Smart Washer E20 Error Fix: Drive Motor Problem

Same as E16 — drive motor malfunction. Check for obstructions and motor connections. Replace the motor if it cannot operate properly.

High severity2 fixes available✨ Free fix available

Quick Answer

Error E20 on the GE Profile PTW900BPTRS Smart Washer means: Drive Motor Problem. The top-ranked community fix is “Test and Replace the Drive Motor” (hard difficulty, ~90 min, DIY cost: $150-$220). 2 community-ranked fixes available below.

Published February 2026 · 2 fixes · washer

Content is based on manufacturer service documentation, community repair experience, and OEM technical bulletins. Always verify with your owner's manual.Learn about our editorial standards.

When to Call a Professional

While many washer repairs can be done safely at home, consider hiring a qualified technician if:

This is a high severity error — continued use may cause damage or a safety hazard
The repair involves electrical wiring, gas lines, or refrigerant
You've tried the top-ranked fix and the error persists
You smell gas, see sparking, or notice water leaking
The repair requires specialized tools you don't have
Your appliance is still under manufacturer warranty

Average professional repair cost for this issue: $350-$500.

Other GE Profile Models with Error E20

PFW650SSNWW 4.8 cu ft Smart Front Load with SmartDispense

washer · 2 fixes

PFW870SPTDS 5.3 cu ft Smart with Microban Antimicrobial

washer · 2 fixes

PFW870SSVWW Smart Washer

washer · 2 fixes

PFW950SPTDS 5.3 cu ft Smart Front Load UltraFast Combo

washer · 2 fixes

PTW605BSRWS 4.9 cu ft Top Load with Agitator

washer · 2 fixes

PTW700BSTWS 5.0 cu ft Smart Top Load with Sanitize

washer · 2 fixes

PTW905BPTRS 5.3 cu ft Smart with Built-In WiFi

washer · 2 fixes

Other GE Profile PTW900BPTRS Smart Washer Error Codes

User Interface Control Board Defective

2 fixes

E10

Drive Motor Communication Error

2 fixes

E11

Door Lock Assembly Problem

2 fixes

E12

Door Lock Assembly Problem

2 fixes

E13

Door Lock Assembly Problem

Washer Overfilled

Drive Motor Windings Defective

2 fixes

E16

Drive Motor Problem

2 fixes

People Also Ask About GE Profile PTW900BPTRS Smart Washer Error E20

What does error code E20 mean on a GE Profile PTW900BPTRS Smart Washer?

Error code E20 on the GE Profile PTW900BPTRS Smart Washer means: Drive Motor Problem. Same as E16 — drive motor malfunction. Check for obstructions and motor connections. Replace the motor if it cannot operate properly.

How do I fix error code E20 on my GE Profile PTW900BPTRS Smart Washer?

The most successful fix is "Test and Replace the Drive Motor" (hard difficulty, ~90 minutes). Estimated DIY cost: $150-$220. HomeMD has 2 community-ranked fixes for this error.

Is error code E20 on a GE Profile PTW900BPTRS Smart Washer serious?

This error is rated high severity. You should address it promptly — continued use could cause damage or safety concerns.

Can I fix GE Profile PTW900BPTRS Smart Washer error E20 myself?

Yes — the top-ranked community fix ("Test and Replace the Drive Motor") is rated hard difficulty and takes about 90 minutes. Tools needed: T20 Torx screwdriver, Multimeter, Socket wrench set.

How much does it cost to repair GE Profile PTW900BPTRS Smart Washer error E20?

DIY cost: $150-$220. Professional repair typically costs $350-$500. Many homeowners save money by trying the top-ranked community fix first.

What other error codes does the GE Profile PTW900BPTRS Smart Washer have?

The GE Profile PTW900BPTRS Smart Washer has 8 other known error codes, including: E1 (User Interface Control Board Defective), E10 (Drive Motor Communication Error), E11 (Door Lock Assembly Problem), E12 (Door Lock Assembly Problem), E13 (Door Lock Assembly Problem), and 3 more.

Which other GE Profile models have the E20 error?

Error code E20 also appears on 7 other GE Profile models: PFW650SSNWW 4.8 cu ft Smart Front Load with SmartDispense, PFW870SPTDS 5.3 cu ft Smart with Microban Antimicrobial, PFW870SSVWW Smart Washer, PFW950SPTDS 5.3 cu ft Smart Front Load UltraFast Combo, PTW605BSRWS 4.9 cu ft Top Load with Agitator, PTW700BSTWS 5.0 cu ft Smart Top Load with Sanitize, and 1 more. The fix may vary by model, so check each model's specific page for tailored repair steps.

What other error codes does the GE Profile PTW900BPTRS Smart Washer have?

The GE Profile PTW900BPTRS Smart Washer has 8 other known error codes:

E1 — User Interface Control Board Defective (2 fixes)
E10 — Drive Motor Communication Error (2 fixes)
E11 — Door Lock Assembly Problem (2 fixes)
E12 — Door Lock Assembly Problem (2 fixes)
E13 — Door Lock Assembly Problem (2 fixes)
E14 — Washer Overfilled (2 fixes)
E15 — Drive Motor Windings Defective (2 fixes)
E16 — Drive Motor Problem (2 fixes)

Which other GE Profile models have the E20 error?

Error code E20 also appears on 7 other GE Profile models:

PFW650SSNWW 4.8 cu ft Smart Front Load with SmartDispense (washer) · 2 fixes
PFW870SPTDS 5.3 cu ft Smart with Microban Antimicrobial (washer) · 2 fixes
PFW870SSVWW Smart Washer (washer) · 2 fixes
PFW950SPTDS 5.3 cu ft Smart Front Load UltraFast Combo (washer) · 2 fixes
PTW605BSRWS 4.9 cu ft Top Load with Agitator (washer) · 2 fixes
PTW700BSTWS 5.0 cu ft Smart Top Load with Sanitize (washer) · 2 fixes
PTW905BPTRS 5.3 cu ft Smart with Built-In WiFi (washer) · 2 fixes

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