0x97
Epson · Epson WorkForce WF-7820 All-in-One Wide-Format Wireless Color Inkjet Printer with Auto 2-Sided Print up to 13x19
A critical internal hardware error has occurred, often related to the mainboard or print head assembly — turn off the printer, disconnect the power cord for 5 minutes, then reconnect and power on; if the error returns, the mainboard may need replacement; this is one of the most common fatal Epson errors and often occurs on WorkForce models
Error 0x97 on the Epson Epson WorkForce WF-7820 All-in-One Wide-Format Wireless Color Inkjet Printer with Auto 2-Sided Print up to 13x19 means: Internal Hardware Error (Mainboard). The top-ranked community fix is “Replace the Mainboard Assembly” (hard difficulty, ~90 min, DIY cost: $10-$20). 2 community-ranked fixes available below.
Published February 2026 · 2 fixes · printer
Content is based on manufacturer service documentation, community repair experience, and OEM technical bulletins. Always verify with your owner's manual.Learn about our editorial standards.
While many printer repairs can be done safely at home, consider hiring a qualified technician if:
Average professional repair cost for this issue: $200-$350.
printer · 2 fixes
printer · 2 fixes
printer · 2 fixes
printer · 2 fixes
printer · 2 fixes
Print Head Overheated
Paper Feed Error (Hardware)
Ink System Error (Fatal)
Automatic Document Feeder Paper Jam
Printing Blank Pages
Cartridge Chip Communication Error
Printer Error (General Hardware)
Scanner Unit Error
The Epson Epson WorkForce WF-7820 All-in-One Wide-Format Wireless Color Inkjet Printer with Auto 2-Sided Print up to 13x19 has 8 other known error codes:
Error code 0x97 also appears on 5 other Epson models:
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