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CART-CHIP-ERR

Epson · Epson WorkForce WF-2960 All-in-One Wireless Color Inkjet Printer with Scanner, Copier, Fax, and ADF

Epson Epson WorkForce WF-2960 All-in-One Wireless Color Inkjet Printer with Scanner, Copier, Fax, and ADF CART-CHIP-ERR Error Fix: Cartridge Chip Communication Error

The printer cannot communicate with the memory chip on an ink cartridge — this can occur with third-party or refilled cartridges that have incompatible chips, or after a firmware update that blocks non-genuine cartridges; try a genuine Epson cartridge; some users roll back firmware to restore third-party cartridge compatibility

Medium severity2 fixes available✨ Free fix available

Quick Answer

Error CART-CHIP-ERR on the Epson Epson WorkForce WF-2960 All-in-One Wireless Color Inkjet Printer with Scanner, Copier, Fax, and ADF means: Cartridge Chip Communication Error. The top-ranked community fix is “Rollback Firmware and Replace Cartridge Chip” (hard difficulty, ~45 min, DIY cost: $15-$30). 2 community-ranked fixes available below.

Published February 2026 · 2 fixes · printer

Content is based on manufacturer service documentation, community repair experience, and OEM technical bulletins. Always verify with your owner's manual.Learn about our editorial standards.

When to Call a Professional

While many printer repairs can be done safely at home, consider hiring a qualified technician if:

The repair involves electrical wiring, gas lines, or refrigerant
You've tried the top-ranked fix and the error persists
You smell gas, see sparking, or notice water leaking
The repair requires specialized tools you don't have
Your appliance is still under manufacturer warranty

Average professional repair cost for this issue: $120-$180.

Other Epson Models with Error CART-CHIP-ERR

Epson WorkForce Pro WF-4830 All-in-One Wireless Color Inkjet Printer with Auto 2-Sided Print and PrecisionCore

printer · 2 fixes

Epson WorkForce WF-7820 All-in-One Wide-Format Wireless Color Inkjet Printer with Auto 2-Sided Print up to 13x19

printer · 2 fixes

Other Epson Epson WorkForce WF-2960 All-in-One Wireless Color Inkjet Printer with Scanner, Copier, Fax, and ADF Error Codes

0x69

Print Head Overheated

2 fixes

0x97

Internal Hardware Error (Mainboard)

2 fixes

0xEA

Paper Feed Error (Hardware)

2 fixes

0xF1

Ink System Error (Fatal)

2 fixes

ADF-JAM

Automatic Document Feeder Paper Jam

Printing Blank Pages

Printer Error (General Hardware)

2 fixes

E-02

Scanner Unit Error

2 fixes

People Also Ask About Epson Epson WorkForce WF-2960 All-in-One Wireless Color Inkjet Printer with Scanner, Copier, Fax, and ADF Error CART-CHIP-ERR

What does error code CART-CHIP-ERR mean on a Epson Epson WorkForce WF-2960 All-in-One Wireless Color Inkjet Printer with Scanner, Copier, Fax, and ADF?

Error code CART-CHIP-ERR on the Epson Epson WorkForce WF-2960 All-in-One Wireless Color Inkjet Printer with Scanner, Copier, Fax, and ADF means: Cartridge Chip Communication Error. The printer cannot communicate with the memory chip on an ink cartridge — this can occur with third-party or refilled cartridges that have incompatible chips, or after a firmware update that blocks non-genuine cartridges; try a genuine Epson cartridge; some users roll back firmware to restore third-party cartridge compatibility

How do I fix error code CART-CHIP-ERR on my Epson Epson WorkForce WF-2960 All-in-One Wireless Color Inkjet Printer with Scanner, Copier, Fax, and ADF?

The most successful fix is "Rollback Firmware and Replace Cartridge Chip" (hard difficulty, ~45 minutes). Estimated DIY cost: $15-$30. HomeMD has 2 community-ranked fixes for this error.

Is error code CART-CHIP-ERR on a Epson Epson WorkForce WF-2960 All-in-One Wireless Color Inkjet Printer with Scanner, Copier, Fax, and ADF serious?

This error is rated medium severity. It should be addressed soon, but your appliance may still function in a limited capacity.

Can I fix Epson Epson WorkForce WF-2960 All-in-One Wireless Color Inkjet Printer with Scanner, Copier, Fax, and ADF error CART-CHIP-ERR myself?

Yes — the top-ranked community fix ("Rollback Firmware and Replace Cartridge Chip") is rated hard difficulty and takes about 45 minutes. Tools needed: USB cable, Plastic pry tool, Computer.

How much does it cost to repair Epson Epson WorkForce WF-2960 All-in-One Wireless Color Inkjet Printer with Scanner, Copier, Fax, and ADF error CART-CHIP-ERR?

DIY cost: $15-$30. Professional repair typically costs $120-$180. Many homeowners save money by trying the top-ranked community fix first.

What other error codes does the Epson Epson WorkForce WF-2960 All-in-One Wireless Color Inkjet Printer with Scanner, Copier, Fax, and ADF have?

The Epson Epson WorkForce WF-2960 All-in-One Wireless Color Inkjet Printer with Scanner, Copier, Fax, and ADF has 8 other known error codes, including: 0x69 (Print Head Overheated), 0x97 (Internal Hardware Error (Mainboard)), 0xEA (Paper Feed Error (Hardware)), 0xF1 (Ink System Error (Fatal)), ADF-JAM (Automatic Document Feeder Paper Jam), and 3 more.

Which other Epson models have the CART-CHIP-ERR error?

Error code CART-CHIP-ERR also appears on 2 other Epson models: Epson WorkForce Pro WF-4830 All-in-One Wireless Color Inkjet Printer with Auto 2-Sided Print and PrecisionCore, Epson WorkForce WF-7820 All-in-One Wide-Format Wireless Color Inkjet Printer with Auto 2-Sided Print up to 13x19. The fix may vary by model, so check each model's specific page for tailored repair steps.

What other error codes does the Epson Epson WorkForce WF-2960 All-in-One Wireless Color Inkjet Printer with Scanner, Copier, Fax, and ADF have?

The Epson Epson WorkForce WF-2960 All-in-One Wireless Color Inkjet Printer with Scanner, Copier, Fax, and ADF has 8 other known error codes:

0x69 — Print Head Overheated (2 fixes)
0x97 — Internal Hardware Error (Mainboard) (2 fixes)
0xEA — Paper Feed Error (Hardware) (2 fixes)
0xF1 — Ink System Error (Fatal) (2 fixes)
ADF-JAM — Automatic Document Feeder Paper Jam (2 fixes)
BLANK-PAGES — Printing Blank Pages (2 fixes)
E-01 — Printer Error (General Hardware) (2 fixes)
E-02 — Scanner Unit Error (2 fixes)

Which other Epson models have the CART-CHIP-ERR error?

Error code CART-CHIP-ERR also appears on 2 other Epson models:

Epson WorkForce Pro WF-4830 All-in-One Wireless Color Inkjet Printer with Auto 2-Sided Print and PrecisionCore (printer) · 2 fixes
Epson WorkForce WF-7820 All-in-One Wide-Format Wireless Color Inkjet Printer with Auto 2-Sided Print up to 13x19 (printer) · 2 fixes

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