DEFROST-FAIL
Daikin · DZ20VC0361 20 SEER HP
Defrost cycle not initiating — the heat pump fails to enter defrost mode when ice accumulates on the outdoor coil, due to a faulty defrost control board, sensor, or timer
Error DEFROST-FAIL on the Daikin DZ20VC0361 20 SEER HP means: Defrost Cycle Not Initiating. The top-ranked community fix is “Replace Defrost Control Board and Test Defrost Sensor with Multimeter” (medium difficulty, ~60 min, DIY cost: $15-$25). 2 community-ranked fixes available below.
Published February 2026 · 2 fixes · heat pump
Content is based on manufacturer service documentation, community repair experience, and OEM technical bulletins. Always verify with your owner's manual.Learn about our editorial standards.
While many heat pump repairs can be done safely at home, consider hiring a qualified technician if:
Average professional repair cost for this issue: $200-$350.
Capacitor Failure
Excessive Outdoor Coil Icing
Compressor Failure
Compressor Overheating
Contactor Failure
Dirty Condenser Coil
Condensate Drain Clogged
Outdoor Fan Motor Failure
The Daikin DZ20VC0361 20 SEER HP has 8 other known error codes:
Error code DEFROST-FAIL also appears on 3 other Daikin models:
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