CODE-31
Carrier · Carrier 26VNA1 Infinity 21 Variable-Speed Air Conditioner with Greenspeed Intelligence
The Infinity System Control displays "Code 31" indicating the outdoor unit has shut down due to high refrigerant head pressure. The high-pressure switch or transducer has detected pressure above the safe operating limit. Causes (in order of likelihood): (1) Dirty condenser coil — the most common cause. Clean the outdoor coil thoroughly. (2) Condenser fan motor not running — the fan must pull air through the coil for heat rejection. Check the fan motor and capacitor. (3) Refrigerant overcharge — if a technician recently added refrigerant and added too much, head pressure increases dangerously. (4) Non-condensables (air) in the system — from an improper installation or service. (5) TXV stuck open flooding the evaporator. On Infinity/Greenspeed variable-speed units, the system modulates compressor speed to manage pressures — a Code 31 means pressures exceeded even the slow-speed limits, indicating a significant problem.
Error CODE-31 on the Carrier Carrier 26VNA1 Infinity 21 Variable-Speed Air Conditioner with Greenspeed Intelligence means: Infinity Code 31 — High-Pressure Protection. The top-ranked community fix is “Test and Replace Condenser Fan Motor and Capacitor” (hard difficulty, ~90 min, DIY cost: $0-$20). 2 community-ranked fixes available below.
Published February 2026 · 2 fixes · air conditioner
Content is based on manufacturer service documentation, community repair experience, and OEM technical bulletins. Always verify with your owner's manual.Learn about our editorial standards.
While many air conditioner repairs can be done safely at home, consider hiring a qualified technician if:
Average professional repair cost for this issue: $200-$350.
Infinity Code 12 — No Cooling / Call Not Satisfied
Infinity Code 32 — Low-Pressure Protection
Infinity Code 33 — Outdoor Coil Thermistor Open/Short
Infinity Code 34 — Indoor Coil Thermistor Issue
Infinity Code 51 — Over/Under Charge Protection
Infinity Code 52 — Outdoor Unit Lost Communication
Infinity Code 53 — Indoor Unit Lost Communication
Infinity Code 61 — Compressor Protection (Low Speed)
The Carrier Carrier 26VNA1 Infinity 21 Variable-Speed Air Conditioner with Greenspeed Intelligence has 8 other known error codes:
Error code CODE-31 also appears on 1 other Carrier model:
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