MECH-PICKUP-ROLLER
Canon · Canon imageCLASS LBP246dw 40 ppm Wireless Duplex Mono Laser Printer
The printer feeds multiple sheets at once, fails to pick up paper, or feeds paper at an angle (skewing). The pickup rollers and separation pad inside the paper tray wear over time, losing their grip. Clean the pickup roller with a lint-free cloth dampened with water — locate it above the paper tray opening inside the printer and rotate while wiping. Canon also sells roller cleaning sheets that can be fed through the printer. If the roller surface has become smooth, hard, or glossy, it needs replacement. Also check the separation pad in the paper tray — this small rubber pad prevents multiple sheets from being fed. If it is worn or has a groove, replace it. Always fan paper before loading and store it in a dry location.
Error MECH-PICKUP-ROLLER on the Canon Canon imageCLASS LBP246dw 40 ppm Wireless Duplex Mono Laser Printer means: Paper Feed Roller Wear — Multi-Fed or Skewed Pages. The top-ranked community fix is “Replace Pickup Roller and Separation Pad to Fix Feed Issues” (medium difficulty, ~45 min, DIY cost: $20-$30). 2 community-ranked fixes available below.
Published February 2026 · 2 fixes · laser printer
Content is based on manufacturer service documentation, community repair experience, and OEM technical bulletins. Always verify with your owner's manual.Learn about our editorial standards.
While many laser printer repairs can be done safely at home, consider hiring a qualified technician if:
Average professional repair cost for this issue: $130-$180.
Cover Open — Close Printer Cover
Fuser Error — Fuser Unit Malfunction
Paper Jam in Duplex / Two-Sided Printing Path
Paper Jam Inside Printer / Near Toner Area
Paper Jam in Output / Rear Area
Paper Jam in Paper Tray / Feed Area
Ghost Images / Repeating Marks on Printout
Toner Smearing — Loose Toner on Paper
The Canon Canon imageCLASS LBP246dw 40 ppm Wireless Duplex Mono Laser Printer has 8 other known error codes:
Error code MECH-PICKUP-ROLLER also appears on 3 other Canon models:
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