Canon Canon PIXMA G7020 MegaTank Wireless All-in-One Inkjet Printer with ADF and Fax 1313 Error Fix: Support Code 1313 — Paper Jam During Duplex Printing

Error code 1313 on the Canon Canon PIXMA G7020 MegaTank Wireless All-in-One Inkjet Printer with ADF and Fax means: Support Code 1313 — Paper Jam During Duplex Printing. Paper jammed during automatic two-sided (duplex) printing. The paper failed to re-enter the printer for the second side. Power off the printer. Remove the rear cover or duplex transport unit. Gently pull the jammed paper straight out. Duplex jams are more common with thin paper, curled paper, or paper that has absorbed moisture from humidity. Use standard weight paper (20 lb / 75 gsm) for reliable duplex printing. Store paper in its original wrapper in a dry location. If duplex jams happen frequently, try flipping the paper stack upside down in the tray, or select a different paper type in the print settings. Some PIXMA models have a narrow duplex path that is sensitive to paper curl.

The most successful fix is "Inspect and Repair Duplex Transport Unit" (hard difficulty, ~45 minutes). Estimated DIY cost: $5-$20. HomeMD has 2 community-ranked fixes for this error.

This error is rated low severity. It is generally not urgent and can often be resolved with a simple DIY fix.

Yes — the top-ranked community fix ("Inspect and Repair Duplex Transport Unit") is rated hard difficulty and takes about 45 minutes. Tools needed: T10 Torx screwdriver, Lint-free cloth, Isopropyl alcohol.

DIY cost: $5-$20. Professional repair typically costs $150-$220. Many homeowners save money by trying the top-ranked community fix first.

The Canon Canon PIXMA G7020 MegaTank Wireless All-in-One Inkjet Printer with ADF and Fax has 8 other known error codes, including: 1000 (Support Code 1000 — No Paper / Paper Not Fed), 1003 (Support Code 1003 — Paper Size Mismatch), 1300 (Support Code 1300 — Paper Jam (Rear Tray Area)), 1304 (Support Code 1304 — Paper Jam (Front / Cassette Area)), 1430 (Support Code 1430/1401 — Print Head / Ink Cartridge Not Recognized), and 3 more.

Error code 1313 also appears on 4 other Canon models: Canon PIXMA G6020 MegaTank Wireless All-in-One Inkjet Printer, Canon PIXMA TS3520 Wireless All-in-One Inkjet Printer, PIXMA TR8620a 15 ppm Wireless All-in-One Inkjet Printer with Duplex, Fax, and 5-Color Ink System, PIXMA TS6420a 12 ppm Wireless Compact All-in-One Inkjet Printer with Auto Power On/Off. The fix may vary by model, so check each model's specific page for tailored repair steps.