Canon Canon PIXMA G6020 MegaTank Wireless All-in-One Inkjet Printer 5B00 Error Fix: Support Code 5B00 — Ink Absorber Full (Hard Stop)

Error code 5B00 on the Canon Canon PIXMA G6020 MegaTank Wireless All-in-One Inkjet Printer means: Support Code 5B00 — Ink Absorber Full (Hard Stop). The printer has determined that the waste ink absorber has reached 100% capacity and has entered a hard-stop state. All printing is disabled. This is similar to support code 1730 but uses a different counter/mechanism depending on the model. On older and smaller PIXMA models, 5B00 is the primary ink absorber full code. The printer requires the ink absorber pads to be replaced and the waste ink counter to be reset. Canon officially directs users to contact Canon Service Center for this repair. For DIY repair: the printer must be put into Canon's "service mode" (typically by pressing and holding Stop + Power in a specific sequence), the waste ink counter reset using Canon's service tool or through the service mode menu, and the physical pads inside the base of the printer either cleaned or replaced with new absorbent material.

The most successful fix is "Replace Ink Absorber Pads and Reset Counter" (hard difficulty, ~60 minutes). Estimated DIY cost: $15-$30. HomeMD has 2 community-ranked fixes for this error.

This error is rated high severity. You should address it promptly — continued use could cause damage or safety concerns.

Yes — the top-ranked community fix ("Replace Ink Absorber Pads and Reset Counter") is rated hard difficulty and takes about 60 minutes. Tools needed: Phillips screwdriver, Tweezers.

DIY cost: $15-$30. Professional repair typically costs $150-$250. Many homeowners save money by trying the top-ranked community fix first.

The Canon Canon PIXMA G6020 MegaTank Wireless All-in-One Inkjet Printer has 8 other known error codes, including: 1000 (Support Code 1000 — No Paper / Paper Not Fed), 1003 (Support Code 1003 — Paper Size Mismatch), 1300 (Support Code 1300 — Paper Jam (Rear Tray Area)), 1304 (Support Code 1304 — Paper Jam (Front / Cassette Area)), 1313 (Support Code 1313 — Paper Jam During Duplex Printing), and 3 more.

Error code 5B00 also appears on 4 other Canon models: Canon PIXMA G7020 MegaTank Wireless All-in-One Inkjet Printer with ADF and Fax, Canon PIXMA TS3520 Wireless All-in-One Inkjet Printer, PIXMA TR8620a 15 ppm Wireless All-in-One Inkjet Printer with Duplex, Fax, and 5-Color Ink System, PIXMA TS6420a 12 ppm Wireless Compact All-in-One Inkjet Printer with Auto Power On/Off. The fix may vary by model, so check each model's specific page for tailored repair steps.