E4
Brother · Brother ST371HD Strong and Tough 37-Stitch Heavy-Duty Sewing Machine
Error E4 indicates a problem with the feed dogs — the serrated metal teeth below the needle plate that grip and advance the fabric. On computerized Brother sewing machines, the feed dogs can be raised or lowered via a switch or lever. E4 may appear if the feed dog mechanism is jammed, the drop feed lever is in an intermediate position, or fabric is tangled around the feed dogs beneath the needle plate. Turn off the machine. Remove the needle plate by unscrewing the finger screw or releasing the snap tabs. Clean out all lint, thread pieces, and fabric fragments from around the feed dogs and bobbin area using the lint brush included with the machine. Check that the drop-feed lever is fully in one position (up for regular sewing, down for free-motion quilting). Reassemble and test.
Error E4 on the Brother Brother ST371HD Strong and Tough 37-Stitch Heavy-Duty Sewing Machine means: E4 — Feed Dog Error. The top-ranked community fix is “Inspect and Repair Feed Dog Mechanism” (medium difficulty, ~45 min, DIY cost: $10-$20). 2 community-ranked fixes available below.
Published February 2026 · 2 fixes · sewing machine
Content is based on manufacturer service documentation, community repair experience, and OEM technical bulletins. Always verify with your owner's manual.Learn about our editorial standards.
While many sewing machine repairs can be done safely at home, consider hiring a qualified technician if:
Average professional repair cost for this issue: $120-$180.
E1 — Bobbin Winding Spindle Engaged
E2 — Upper Thread Breakage or Not Detected
E3 — Bobbin Thread Ran Out
E5 — Motor Overload / Machine Jam
E6 — Thread Cutter Malfunction
E7 — Needle Position Sensor Error
Thread Bunching Under Fabric (Bird's Nest)
Bobbin Winding, Seating, or Case Issues
The Brother Brother ST371HD Strong and Tough 37-Stitch Heavy-Duty Sewing Machine has 8 other known error codes:
Error code E4 also appears on 3 other Brother models:
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