CONTROLLER-FAULT
Briggs & Stratton · PowerProtect DX 26kW Standby Generator with Symphony II Controller
The Symphony II controller has detected an internal error in its logic board or processing. This may be caused by a corrupted firmware, electrical surge damage, or component failure on the control board. Try resetting the controller by turning it to OFF, waiting 30 seconds, then returning to AUTO. If the fault persists after a reset, the controller board may need to be replaced. Check for any visible damage or burnt components on the board. Controller replacement must be performed by a B&S authorized dealer as it requires reprogramming for the specific generator and transfer switch configuration.
Error CONTROLLER-FAULT on the Briggs & Stratton PowerProtect DX 26kW Standby Generator with Symphony II Controller means: Controller Fault — Internal Logic Error. The top-ranked community fix is “Replace the Symphony II Controller Board” (hard difficulty, ~90 min, DIY cost: $0). 2 community-ranked fixes available below.
Published February 2026 · 2 fixes · standby generator
Content is based on manufacturer service documentation, community repair experience, and OEM technical bulletins. Always verify with your owner's manual.Learn about our editorial standards.
While many standby generator repairs can be done safely at home, consider hiring a qualified technician if:
Average professional repair cost for this issue: $450-$650.
Charger Fault — Battery Charger Malfunction
High Temperature — Engine Overheating
Maintenance Due — Service Reminder
Low Battery — Starter Battery Voltage Low
Low Oil Pressure — Engine Protection Shutdown
Weekly Exercise Failure
Fuel System Problems
Miswire — Transfer Switch Wiring Error
The Briggs & Stratton PowerProtect DX 26kW Standby Generator with Symphony II Controller has 8 other known error codes:
Error code CONTROLLER-FAULT also appears on 2 other Briggs & Stratton models:
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