E3
A.O. Smith · EJCT-50 Elec Lowboy 50 Gal 4500W Lowboy Electric Water Heater
The dry fire protection system has activated, indicating a heating element was energized while not fully submerged in water. This is a safety feature that prevents element burnout and tank damage. The most common cause is powering on the water heater before the tank is completely filled with water. Ensure the tank is full — open a hot water faucet and wait for a steady stream of water (no air sputtering). Press the reset button (red button) on the upper thermostat. If the issue persists, check for a stuck-open T&P relief valve or significant leak.
Error E3 on the A.O. Smith EJCT-50 Elec Lowboy 50 Gal 4500W Lowboy Electric Water Heater means: Dry Fire Protection Activated. The top-ranked community fix is “Inspect and Replace Faulty Temperature & Pressure Relief Valve or Repair Leaks” (medium difficulty, ~60 min, DIY cost: $15-$30). 2 community-ranked fixes available below.
Published February 2026 · 2 fixes · water heater
Content is based on manufacturer service documentation, community repair experience, and OEM technical bulletins. Always verify with your owner's manual.Learn about our editorial standards.
While many water heater repairs can be done safely at home, consider hiring a qualified technician if:
Average professional repair cost for this issue: $120-$180.
The A.O. Smith EJCT-50 Elec Lowboy 50 Gal 4500W Lowboy Electric Water Heater has 4 other known error codes:
Error code E3 also appears on 1 other A.O. Smith model:
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